Current Position Available

ACCOUNTING & SALES SUPPORT ASSOCIATE

Date Posted: February 6, 2013

Title: Accounting & Sales Support Associate

Category: Operations & Administration

Location: Mississauga, ON, Canada

Type: 14 month contract

Positions Available: 1

Primary Duties:

Reporting to the Director of Finance, you will:
 • Assist customers with their purchases through relationship selling
 • Enter sales order for product(s) selected by the customer ensuring all materials have been entered accurately and documentation is
    complete within the close of sale
 • Generate and distribute invoices and credit memos for several client accounts
 • Enhance the collection process on a weekly basis
 • Receive and process payments (cheque's, wire transfers, credit cards)
 • Enter cash receipts promptly and accurately upon deposit into the company's accounts
 • Reconcile all customer accounts on a monthly basis
 • Perform credit checks and process credit applications
 • Respond to customer inquiries regarding billing and statement balances
 • Provide excellent service to assigned accounts; create & maintain goodwill with all customers
 • Contact customers and identify new products and potential up-selling
 • Respond to and process incoming calls and orders, assist with the overflow of sales calls
 • Maintain knowledge base on current products and learn about new products.
 • Other duties as required


Experience & Qualifications:
 • Post Secondary Education in Business or Accounting is required
 • Profound understanding of invoicing, accounts receivable, and customer collection procedures
 • Customer service experience
 • Intermediate Excel software skills
 • Knowledge of QuickBooks and SalesForce is an asset


Personal Attributes:
 • Driven to pursue results with a positive attitude and ability to build upon opportunities
 • Team player with collaborative attitude, successful relationships with peers, and commitment to enterprise success
 • Able to maintain focus and thrive with multiple objectives and issues in a complex environment
 • Excellent written and verbal communication skills


Location:
Head Office is located at 5915 Airport Road, Mississauga, ON, Canada. Travel may be required throughout North America to support customers.

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