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One of the most powerful aspects of Facsys is its ability to fax-enable third party applications using the Facsys open API architecture. The Facsys Active Fax Messaging Software Development Kit (AFM/SDK) allows customers to tightly integrate Facsys with the processes and applications already in place. Please follow the provided link to launch the Facsys Active Fax Messaging Software Development Kit: » Active Fax Messaging Software Development Kit |
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The Facsys Fax Messaging Suite of Products is a complete family of solutions that includes the Facsys EZ appliance and the Facsys Foundation and Facsys Enterprise software packages. By adding the Facsys fax messaging solution, Avaya customers can leverage their Avaya Aura Communication Manager and/or Avaya IP Office (Release 5) investment to provide fax messaging services for a range of office requirements. Whether using a desktop, e-mail/web client, a network-connected MFP, or Facsys-enabled office applications, all fax calls are routed though a common server platform. Incoming fax calls arrive through the same telecom provisioned circuits used for voice traffic to the Avaya Aura Communication Manager and/or Avaya IP Office platform and are routed directly to the Facsys fax server where a number of distribution options such as desktop receipt, e-mail receipt, automatic printing, archiving and document management systems integration are supported. Outbound messages, regardless of their origin, are sent by the Facsys server using telecom connections on the Avaya Aura Communication Manager and/or Avaya IP Office platform. Avaya users reduce operating costs by eliminating inefficient, single-purpose fax machines from their environments. User productivity is increased by removing the requirement to print documents, deposit them in a fax machine and wait for confirmations. Corporate compliance initiatives are enhanced by the new ability to fully track fax messages - including the content. |
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The Facsys Connector for eCopy ShareScan OP enables users to easily fax paper documents from a copier or document scanner. The Facsys Connector for eCopy ShareScan OP presents a thorough solution for network fax servers. Never before has faxing paper documents been completed with such ease, using a copier or scanner as the entrance point for paper-based document transmissions. The eCopy solution can be viewed as a gateway to any network, or to the Internet, from a copying or scanning device. By means of replicating paper documents into electronic equivalents, eCopy facilitates the faxing of paper-based documents with the Facsys Fax Server, ultimately rendering instantaneous transfer to a chosen recipient's fax machine. The eCopy Desktop software enables the retrieval of incoming faxes, along with added manipulation and storage, directly from any dedicated user terminal. eCopy's seamless integration with the Facsys Fax Server permits any individual within a Facsys Fax Enabled organization to annotate, e-mail, and OCR faxes from the desktop level, with little additional effort. |
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The certified Facsys Fax/Routing Suite of Products for Exchange fully supports Microsoft Exchange Server 2010, both for inbound and outbound faxing. As an Exchange Fax provider Technology Adoption Program (TAP) member, we worked closely with the Exchange team to seamlessly integrate Facsys into the Exchange Unified Messaging (UM) framework. Managing enterprise fax is easy using Exchange 2010 and the Facsys Fax Messaging Suite of Products for Exchange which include; Facsys EZ Fax Gateway appliances, Facsys Foundation and Enterprise software. |
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Solgenia Inc. understands the importance that organizations place on the ability to virtualize their server environments. The Facsys Fax/Routing platform is fully supported in the Microsoft Windows Server 2008 Hyper-V through our integration with the Dialogic Brooktrout Fax over IP (FoIP) platform. In this configuration, Facsys supports T.38 faxing through SIP and H.323 gateways. Interoperability certifications are currently in place for Alcatel, Avaya, Cisco, Dialogic, and Quintum gateways. Solgenia Inc. confirms that we will support customers running Facsys Foundation and/or Enterprise on a supported Operating System in a Hyper-V virtual machine environment. Solgenia Inc. will provide unparallel support for Facsys running in a Hyper-V virtual environment in an identical manner as with Facsys running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Solgenia Inc. suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue. |
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The Facsys Gateway for SAP Systems fax enables SAP systems by providing a conduit between the SAP system and the fax server. F.A.S.T. technicians have installed numerous systems since 1998 and offer this unique expertise to the channel. Under agreement with SAP-SI, F.A.S.T. maintains this download site so that you may install the fully functional, 60 day evaluation of the Facsys-SAP Gateway software and Manuals. Request the passwords to the files. You do not need a contract number to request this information. The Facsys-SAP Gateway requires a product license key to convert the 60 day evaluation to a fully functioning product. No further installation or configuration is required. This product is sold, and documentation provided completely through electronic download. To purchase the unlock key, please contact na.sales @ solgenia.com or the reseller who worked with you to set up the evaluation. Upon receipt of payment you will be sent the unlock key by e-mail, along with an ownership certificate. |
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The Facsys Connector Ricoh ESA-enabled MFPs fully integrates with select Ricoh Aficio-series MFPs, enabling users to transmit and print incoming faxes directly from the touch screens of these devices, fully leveraging the inherent print functions of a Ricoh MFP. The secure and intuitive interface allows users to create new Facsys fax messages where they can define outgoing fax message properties such as recipients, subject, cover page, attachments and comments. Recipient destinations can be input directly as fax numbers or through the use of Facsys user-specific phone books. Attachments can be added to an outgoing Facsys fax message using one of three methods: (1) from a Facsys user's Inbox, (2) from a directory on the local network, or (3) scanned from the Ricoh ESA-enabled device. From the touch screen, users may also access their individual Facsys Inbox, where they can forward existing fax messages or print them directly to the Ricoh MFP. BENEFITS Cost Savings Cost reductions from the elimination of extra hardware such as fax machines and fax lines. Accessibility & Efficiency Users no longer have to wait at the MFP device for confirmation of their fax transmission - Facsys will send the notification directly to the user's desktop. Users can resend or redirect failed message transmissions directly from the desktop. Users have three distinct ways to attach multiple documents through the Ricoh ESA-enabled MFP: • Scan from device • Attach from network (location) • Forward from (Facsys) Inbox Privacy & Security No more sensitive faxes being forgotten in the print tray! Now users can access their Facsys Inbox directly from the touch screen of the Ricoh ESA-enabled MFP and print the document when they are there to receive it. Auditing & Compliance Using the Facsys Connector ensures that all transmissions are captured and recorded, providing necessary details and audit logs, while storing the sent or received fax for retrieval (if required). CONNECTOR SCREENSHOTS |
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The Facsys Connector fully integrates with most Sharp MX-series MFPs, enabling users to transmit and print incoming faxes directly from the touch screens of these devices, fully leveraging the inherent print functions of a Sharp Multi-Function Peripheral (MFP). The secure and intuitive interface allows users to create new Facsys fax messages where they can define outgoing fax message properties such as recipients, subject, cover page, attachments and comments. Recipient destinations can be input directly as fax numbers or through the use of Facsys user-specific phone books. Attachments can be added to an outgoing Facsys fax message using one of three methods: (1) from a Facsys user’s Inbox, (2) from a directory on the local network, or (3) scanned from the Sharp OSA-enabled device. From the touch screen, users may also access their individual Facsys Inbox, where they can forward existing fax messages or print them directly to the Sharp MFP. QuickFax FEATURE Version 1.3.8 of the Facsys Connector for Sharp OSA-enabled MFPs introduced a new "mode" to send fax messages. Users can either login to access the authenticated full feature set of the original Facsys Connector or choose the Facsys "QuickFax" feature to send faxes from their MFP without having to login to the Facsys server. All messages will continue to be sent by the fax server and will be accessible for audit purposes. BENEFITS Cost Savings Cost reductions from the elimination of extra hardware such as fax machines and fax lines. Accessibility & Efficiency Users no longer have to wait at the MFP device for confirmation of their fax transmission - Facsys will send the notification directly to the user's desktop. With the "QuickFax" feature, users are able to send faxes from their MFP without having to login to the Facsys server. Users can resend or redirect failed message transmissions directly from the desktop. Users have three distinct ways to attach multiple documents through the Sharp OSA-enabled MFP: • Scan from device • Attach from network (location) • Forward from (Facsys) Inbox Privacy & Security No more sensitive faxes being forgotten in the print tray. Now users can access their Facsys Inbox directly from the touch screen of the Sharp OSA-enabled MFP and print the document when they are there to receive it. Auditing & Compliance Using the Facsys Connector ensures that all transmissions are captured and recorded, providing necessary details and audit logs, while storing the sent or received fax for quick retrieval (if required). WORKFLOW |
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Solgenia Inc. understands the importance that organizations place on the ability to virtualize their server environments. The Facsys Fax/Routing platform is fully supported in the VMWare virtual server environment through our integration with the Dialogic Brooktrout Fax over IP (FoIP) platform. In this configuration, Facsys supports T.38 faxing through SIP and H.323 gateways. Interoperability certifications are currently in place for Alcatel, Avaya, Cisco, Dialogic, and Quintum gateways. Solgenia Inc. confirms that we will support customers running Facsys Foundation or Enterprise on a supported Operating System in a VMware virtual machine environment. Solgenia Inc. will provide unparallel support for Facsys running in a VMware virtual environment in an identical manner as with Facsys running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Solgenia Inc. suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue. |
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